Bob Vecchiotti

    Bob Vecchiotti is a business psychologist who is a trusted adviser and coach to executives in companies large and small. He practices in Peterborough. Born in New York City, he settled in the Monadnock Region via St. Louis. He relaxes by cooking his favorite recipes and reading biographies. 

    Several decades ago, the words “empathy” and “leadership” would never have intersected. Today, empathy is the cornerstone of leadership and the practice of good emotional intelligence. Let’s describe empathy as “walking in someone else’s shoes” and understanding how people feel — especially …

    Trust increases when people feel you are consistently telling them the truth. The opposite is also true. Trust declines dramatically when someone lies or tries to deceive you more often than not. Statistics tell us that lying is on the increase and has been for several years. There’s even a …

    Before the pandemic struck with a vengeance there were enough tension triggers in small businesses. They included meeting payroll, satisfying customers and having quality products and services. Then the pandemic hit and businesses needed to react quickly. Employee headcount, bottom-line prof…

    Curiosity may have killed the cat, but it won’t necessarily do likewise to your business. However, you can kill your business without a healthy amount of curiosity. Asking questions and dialog are important skills in being curious. Mary Catherine Bateson of Lebanon, prominent writer and inte…

    It is a significant challenge for a profit-making company to be a democracy. It is also a relevant topic for today. How a company can be more of a democracy in how it operates. There is a lot of discussion of autocracies and democracies regarding countries and how they govern; can the same q…

    What is the Abilene Paradox that you find in business and in social situations? What does it mean? You’ll recognize its characteristics right away. It occurs when people hear a discussion of outcomes and quietly disagree with the one chosen but say “Sounds good to me” when it really doesn’t.…

    A new approach to planning ahead seems necessary as businesses face extraordinary challenges this year and beyond. The volatile marketplace, the continuing impact of COVID-19, global uncertainty and disruption in the office environment call for a new kind of planning process. No new ways of …

    In 1990, I begin my first commentary on current business issues in a 90-second message on the airways of St. Louis. It was about a taekwondo expert who broke thick boards with his bare hands. In the commentary I had asked him how he can do that. His answer was simple; his goal was the be on …

    Are you finding working at home has gotten more comfortable and productive? Do you wonder what the return to your workplace would be like? What happens when you are back in the office, manufacturing line, or other industry locations requiring your presence? The answers will reflect the new n…

    It wasn’t too long ago that millennials or Gen Y were a large cohort that business managers worked hard to understand and appreciate. Realize the fact that today Gen Y is the largest generation at work. And they are the new managers. What did they learn from the previous generation and their…

    As a new business owner, what conventional advice is available for success in 2020? I described 2020 as a year of tension in several relevant domains (see column of Jan. 4). The answer is evident in these four basic action verbs: Market, mobilize, contribute and sustain. Here are refreshers …

    There are several forces moving forward toward a new leadership model and style in the decades ahead. One is that the relationship between leader and implementer (follower) is becoming closer and closer while pursuing team objectives. Mutual trust and respect, common values with frequent com…

    It’s been suggested that, on average, people lie about 10 times a day. That does not include those little white lies that are said to stop a conversation from going any further. This is when a person who is not feeling well answers the question “How are you feeling?” with the reply “I’m feel…

    Whether you’re pleased with the business results from this past year or not, the motivation for the new year is always to do better. But there are four attitudes that you want to be careful of in 2018 and below are some courses of action to help you adjust.

    In business and for the coming holiday season, agility is the ability to have. Living and leading in such challenging times requires what business psychologists have been calling a hot topic for quite some time. It’s learning agility. It can easily be referred to as continuous learning and a…

    As a business owner, are you sensing some uncertainty emerging as you manage your business? It’s understandable, given the international tensions, domestic volatility, new competition, general economic uncertainty, difficulties with talent retention, and customer demands for low cost and hig…

    It’s Labor Day weekend. It’s a time to celebrate the unofficial end of summer with a barbecue or some other outdoor gathering with family and friends. From now on, there’s no national holiday celebrated by a majority of workers until Thanksgiving. So there’s a lot of celebration and rest wit…

    Do you find there’s more uncertainty in more aspects of your life today? It’s startling when you list all the possible changes that can affect your life or give you a feeling of being overwhelmed. The world is smaller and the amount of available information is astronomical, so international …

    This is the season when graduates hear and reflect on the wisdom of their commencement speakers who come from many walks of life: entertainment, sports, politics, religion, the media, fellow students and business. Here are two samples from 2016: “… the only answer to more hate is more humani…

    I’m sure you wouldn’t be surprised at how long the list of changes you’ve seen in the last three years — whether at home, work, or in furthering your education — can be. Changes happen every day. You know that; you’ve seen that. There are changes that appear slowly and are even hard to detec…

    Everyone is familiar with the U.S. national economy, which is the balance of the revenue the nation takes in, primarily through taxes, and what it spends through its annual budget. Two major components make up the macro national economy. They are the gross domestic product, which measures th…

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